CAA Insurance Company Selects Guidewire Digital Products to Enhance Customer Experience
Canadian auto and property insurer to offer improved self-service functionality to members
“Our positive experiences with the innovation and quality of
InsuranceSuite were important factors in our selection of Quote and Buy
Portal and Account Management Portal for Policyholders,” said
Quote and Buy Portal and Account Management Portal for Policyholders will enable CAA to:
- Improve self-service quoting and policy management capabilities for its members;
- Increase website traffic and better compete in the market; and
- Increase market responsiveness and lower total cost of ownership by bringing portal management in-house.
“We were looking for a solution that would integrate efficiently with
our other systems and allow us to control the look and feel of our
online presence to our members,” said
“We welcome CAA as our latest Digital Portals customer,” said
Guidewire Digital Portals™ is a portfolio of portals that allow insurers to expose Guidewire InsuranceSuite™ functionality to external stakeholders such as policyholders, agents/brokers and vendors through the web and mobile devices. Insurers can extend the value of their Guidewire core system investment to drive new business, increase operational efficiency, and improve customer service through digital channels. Each individual product has been developed to meet a targeted need for a specific user group (e.g. Quote and Buy for Policyholders). The underlying architecture of the products has been designed to directly leverage InsuranceSuite functionality without duplication, enabling quick response to market needs and lowering total cost of ownership, all on a future ready technology.
CAA South Central Ontario (CAA SCO) is the largest
CAA is a federation of nine affiliated automobile clubs. Each CAA club
is an independent, not-for-profit organization, chartered and
incorporated in its own province and controlled by its own Board of
Directors. CAA is affiliated with the
For more information, please visit www.caasco.com.
Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core processing, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941