Guidewire PolicyCenter® to help direct automobile insurer
manage business growth and continue to provide high levels of customer
service
RICHMOND, Va. & SAN MATEO, Calif.--(BUSINESS WIRE)--Jun. 28, 2012--
Elephant Insurance, a direct-to-consumer writer of automobile insurance,
and Guidewire Software, Inc. (NYSE: GWRE), a provider of core system
software to Property/Casualty (P/C) insurers, today announced that
Elephant Insurance has selected Guidewire PolicyCenter® as its new
rating, underwriting and policy administration management system.
After successfully implementing Guidewire BillingCenter® and Guidewire
ClaimCenter®, Elephant Insurance decided it needed to update its policy
system with one that increased its customer service capabilities,
enabled better underwriting risk analysis, and had the flexibility to
grow with its business. Elephant Insurance conducted a holistic market
scan to determine what policy system options were available and selected
Guidewire PolicyCenter as the best fit for its needs.
“We found Guidewire products to be of the highest caliber, and
PolicyCenter is no exception,” said Tim MacAleese, deputy director and
chief financial officer, Elephant Insurance. “This, coupled with our
positive experience working with the Guidewire team was confirmation
that PolicyCenter was the ideal choice to help us meet our underwriting
and policy administration initiatives.”
“Our customers interact with us exclusively by phone and via the
Internet. So it is imperative to our business that we stay ahead of the
curve in offering the best customer service options we can. We believe
PolicyCenter will have a significant impact on our ability to offer
enhanced self-service options – particularly online, where our customers
will be able to get policy rate quotes, buy coverage and review and
change their existing policies,” continued MacAleese.
Guidewire PolicyCenter will enable Elephant Insurance to:
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Develop and configure rating and system changes internally to better
keep pace with business changes and growth;
-
Standardize on a platform that promotes data integrity and seamless
integration with other market solutions;
-
Improve the efficiency of the underwriting process by providing
instant access to high quality data; and
-
Accelerate its speed-to-market by providing nearly unlimited
flexibility in defining the products it wants to offer.
“We are delighted that Elephant Insurance is now a full InsuranceSuite™
customer with their selection of Guidewire PolicyCenter. We are proud
that their experience with ClaimCenter and BillingCenter was positive,
giving them confidence to implement a third Guidewire system,” said
Marcus Ryu, chief executive officer, Guidewire Software. “The
customer-centric view InsuranceSuite provides will help Elephant
Insurance further extend their excellent reputation for customer
satisfaction.”
Guidewire PolicyCenter is a flexible underwriting and policy
administration system that enables Property/Casualty insurers to grow
business profitably by improving efficiency, while responding with
agility to market opportunities and enhancing relationships with agents
and customers. Designed to support both commercial and personal lines,
PolicyCenter helps insurers streamline front and back office processes,
from new business submission and quoting through policy renewals.
PolicyCenter is available as a standalone system or as part of Guidewire
InsuranceSuite™, and can be integrated to an insurer’s legacy systems or
third party applications.
About Elephant Insurance
Elephant Insurance, one of the fastest growing auto insurance companies
in the US, has been aggressively taking advantage of the rising trend in
online shopping. Elephant is known for an intense focus on cost
management to offer low rates, as well as a unique culture that provides
great customer service and employee satisfaction. As a division of the
highly successful Admiral Group, Elephant Insurance has been saving
money for thousands of customers nationwide, and has become known for
providing great service and prices. Elephant Insurance has a reputation
for being an employer of choice racking up awards for employee
satisfaction, and in 2011 & 2012 was named one of the Best
Places to Work in Virginia, as well as one of the 50
Most Engaged Workplaces in the United States.
For more information or to get a quote with Elephant, go to www.elephant.com,
or call 1-877-21-TRUNK (1-877-218-7865).
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Designed to be flexible
and scalable, Guidewire solutions give insurers the capability to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®,
Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key
functional areas in insurance – underwriting and policy administration,
claims management, and billing. Guidewire is headquartered in San Mateo,
California, with offices in Beijing, Dublin, Hong Kong, London, Munich,
Paris, Sydney, Tokyo, and Toronto. For more information, please visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Deliver
Insurance Your Way, Guidewire PartnerConnect, and the Guidewire logo are
trademarks or registered trademarks of Guidewire Software, Inc.
Source: Guidewire Software, Inc.
Elephant Insurance
Holli Flowers, +1-804-955-1700 x2071
Communications
Specialist
holli.flowers@elephant.com
or
Guidewire
Software, Inc.
Diana Stott, +1-650-356-4941
Public Relations
Manager
dstott@guidewire.com
