Guidewire ClaimCenter to support specialty insurer’s goal of
increasing effectiveness and efficiency of claims payments
FOSTER CITY, Calif.--(BUSINESS WIRE)--Aug. 10, 2012--
Frank Cowan Company, a Canadian specialty insurer, and Guidewire
Software, Inc. (NYSE:GWRE), a provider of flexible core system software
to Property/Casualty (P/C) insurers, today announced that Frank Cowan
Company has selected Guidewire ClaimCenter® as its new claims management
system.
As part of a broader initiative to enhance the services offered to its
client and independent broker partners and process claims faster and
more efficiently, Frank Cowan Company decided it needed to modernize its
claims system.
“Claims management is complex. Having immediate access to more advanced
tracking and reporting tools will assist Frank Cowan Company in
proactively moving claims to resolution resulting in enhanced customer
service,” explains Derek Sarluis, Vice President, Claims, Frank Cowan
Company. “Improved visibility into our claims handling operations will
also enable us to better flag and act on the early warning signs that
indicate when a claim may be veering from an acceptable resolution path.”
“We selected Guidewire as our technology partner for this project
because we believe Guidewire ClaimCenter is the best-in-class claims
management offering in the property and casualty insurance industry,”
said Patrick Vice, Director, Information Technology, Frank Cowan
Company. “In addition, we appreciate that ClaimCenter will easily
integrate with other applications we use.”
Guidewire ClaimCenter will enable Frank Cowan Company to:
-
Reduce claims cycle times to ensure faster, more efficient customer
service, and reduce the impact of claims on clients;
-
Improve data analytics and reporting capabilities; and
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Readily make system changes to meet changing business and technical
requirements.
“We are pleased to welcome Frank Cowan Company to the Guidewire family
as a ClaimCenter customer,” said Steve Sherry, Vice President, The
Americas, Guidewire Software. “We admire their focus on enhancing the
quality of service for their client and independent broker partners, and
we look forward to working with them on their claims transformation
project.”
About Frank Cowan Company
Frank Cowan Company is a Canadian leader in providing specialized
insurance programs, including risk management and claims services for
municipalities and public service, healthcare, education, community,
children’s and social service organizations across Canada. Proven
industry knowledge, gained through over 85 years of partnering with
insurance companies and independent brokers, gives Frank Cowan Company
the ability to effectively manage the necessary risk, advisory and
claims services for both standard and complex issues. Frank Cowan
Company’s head office is located in Princeton, Ontario with a branch
office in Cambridge, Ontario. Clients and broker partners receive
support out of both locations. For additional information about Frank
Cowan Company, visit www.frankcowan.com.
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Our solutions serve as
the transactional systems-of-record for, and enable the key functions
of, a Property/Casualty insurance carrier’s business: underwriting and
policy administration, claims management and billing. Designed to be
flexible and scalable, Guidewire solutions give insurers the capability
to increase market share – while lowering operating costs. Guidewire
InsuranceSuite™, consisting of Guidewire PolicyCenter®,
Guidewire ClaimCenter® and Guidewire BillingCenter®
spans the key functional areas in insurance – underwriting and policy
administration, claims management, and billing. Guidewire is
headquartered in Foster City, California, with offices in Beijing,
Dublin, Hong Kong, London, Munich, Paris, Sydney, Tokyo, and Toronto.
For more information, please visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Deliver
Insurance Your Way, Guidewire PartnerConnect, and the Guidewire logo are
trademarks or registered trademarks of Guidewire Software, Inc.
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Public
Relations Manager
dstott@guidewire.com
or
Frank
Cowan Company
Caryn McLean, 1-800-265-4000 ext. 55344
Marketing
and Communications Specialist
Caryn.mclean@frankcowan.com
