News Release
« Back
Guidewire Software Expands Support for Customer Communications With Thunderhead’s Smart Communications
Increased collaboration and reseller agreement to simplify licensing, implementations and support of Smart Communications™ for Guidewire customers
The new agreement will provide unique cloud capabilities and pre-built
integration for Property/Casualty insurers in
Smart Communications™ helps insurers create, manage and deliver
multi-channel personalized customer communications enhancing the
customer journey and providing the insurer with a faster, more
cost-effective and integrated approach to
“Changing policyholder expectations requires that customer
communications be a strategic capability that complements core system
functionality. Smart Communications™ has focused innovation in this
area,” said
“Guidewire is a strong proponent of providing its customers with
flexible options,” said
“We are thrilled to learn of this enhanced partnership between Guidewire
and Thunderhead. In 2015,
An integrated Guidewire / Smart Communications™ approach to the customer communications process will enable insurers to:
- Reduce implementation timeframes and costs through continued improvements to the Smart Communications™ pre-built integrations for ClaimCenter, PolicyCenter, and BillingCenter;
- Choose the deployment option that best meets their needs and reduces their overall ownership costs;
- Streamline the solution purchasing, installations, and support processes with single points of contact; and
- Benefit from a shared vision that ensures Guidewire InsuranceSuite™ and Thunderhead Smart Communications™ solutions work well together now and into the future.
“We are excited to extend our relationship with Guidewire in this way.
Our shared vision and increased collaboration further establish our
market leadership in the sector. Smart Communications™ is the industry
leading solution for customer communications and will help insurers
maintain their competitive advantage,” said
About
Businesses around the world engage with their customers and each other everyday. As communications and interactions with customers and partners become more complex, businesses now recognise that communications increasingly take place in an interactive and real-time context and are critical to success.
Today, hundreds of brands globally from a diverse range of demanding
industry segments including banking, insurance, government, retail and
telecoms are using
A division of Thunderhead,
To learn more please visit www.thunderhead.com/smart-communications.
About
Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core processing, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
NOTE:
Guidewire,
View source version on businesswire.com: http://www.businesswire.com/news/home/20160216005538/en/
Source:
Media Contacts:
Thunderhead
Amelia Watts, +44 203
6421124
Account Executive
amelia.watts@gingermaypr.com
or
Guidewire
Software, Inc.
Diana Stott, +1 650-356-4941
Director,
Communications
dstott@guidewire.com