Guidewire’s Claims Solution Wins Top Honors in 2012 Rave Awards
The RAVE Awards are presented by Tech Decisions magazine and industry research and advisory firm Novarica and are designed to recognize outstanding software and IT service providers based on user responses to an online survey using Novarica's Average Customer Experience (ACE) ranking methodology. Insurance executives were asked to rank their degree of agreement or disagreement with 35 statements across five specific areas: staff, organization, functionality, technology, and overall satisfaction. ACE Rankings are intended to provide an objective measurement of customer satisfaction levels across a wide range of areas providing a transparent picture of how well a solution or provider meets its users’ needs. More information about the RAVE Awards 2012 can be found on guidewire.com.
“The RAVE Awards are a valuable tool for solution providers as they
provide honest input on what carriers like and don't like about their
solution partners,” said
“The RAVE Awards recognize solutions whose current customers are
enthusiastic about the value these solutions have brought to their
“Guidewire is honored to receive a RAVE Award for ClaimCenter based on
input from our customers,” said
Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s P&C insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all P&C product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.
Novarica provides information, insights, and perspective on markets,
operations, and technology to financial services and insurance
executives. The company delivers its service through published research,
retained advisory services, and project-based consulting. Novarica’s
research includes market and trend analyses, best practices research,
case studies, and independent analyses of insurance software vendors.
Novarica draws its knowledge from the personal experience of its
principals, the ongoing information-gathering initiatives of dedicated
research staff, and regular communication with insurer executives
through informal networks and through the
About Tech Decisions
Tech Decisions, published by Summit Business Media, guides top-level insurance technology and business professionals in managing their companies’ systems on a day-to-day basis and informs their decision-making for the future. Tech Decisions helps readers leverage time-tested as well as leading-edge technology products, systems, and strategies—and in making the best decisions to fulfill the business and profitability needs of today’s insurance and financial services marketplace. For more information, visit www.propertycasualty360.com.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Public Relations Manager