MiddleOak Selects Guidewire System for Billing Management
Guidewire BillingCenter® to deliver flexibility and enhanced service levels to agents and policyholders
Following their successful deployment of Guidewire PolicyCenter® in 2013, MiddleOak® selected BillingCenter in an effort to enhance the experience for agents and policyholders by updating the technology platform supporting its billing operations. MiddleOak will be able to adapt more quickly to meet customer expectations and marketplace changes related to the billing experience. The company will be deploying BillingCenter for its commercial (habitational) lines of business, with deployment expected in the second half of 2017.
“The common architecture and positive experience with the innovation and
quality of PolicyCenter were important factors in our selection of
Ultimately BillingCenter will enable MiddleOak® to:
- Leverage a contemporary platform with self-service components, like online payment, customer billing status, etc.;
- Reduce maintenance efforts and costs by shifting resources across a complementary technology platform as needed;
- Provide a more seamless billing process integrated with internal and third party systems; and
- Improve agent commission processing
“We are honored that MiddleOak® has extended their relationship with us
through the selection of BillingCenter,” said
MiddleOak Provides Commercial Specialty insurance in selected states
Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core operations, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
Guidewire Software, Inc.
Diana Stott, +1 650-356-4941