Seguros SURA Colombia First Customer to Leverage the Benefits of FRISS Guidewire Accelerator for Integrated Fraud Detection
FRISS Fraud Detection at Claims accelerator offers integrated solution with Guidewire ClaimCenter; easy to download, implement, and use within existing claims processes, while empowering claims adjusters
SURA is the first insurance company to deploy the accelerator from the Guidewire Marketplace. Thanks to this accelerator, the integration of FRISS within Guidewire ClaimCenter delivers a seamless experience for the user, and a very short implementation time.
FRISS’s Ready for Guidewire accelerator enables SURA to provide streamlined processing for fraud and risk management that comprises:
- A real-time and AI-powered risk indicator for each claim;
- A risk score for use in guiding next steps: settlement, investigation or risk management action;
- Automated claims checking at defined stages; and
- User-friendly follow-up research and data capture.
“We decided to work with FRISS because we recognized they could give us great value in our claims management process by providing a real-time risk score that allows us to better focus our investigation process and improve the claim process for honest customers,” says Ruben Dario Cañas Aranzazu, Motor Claims Manager at SURA Colombia. “Furthermore, the Guidewire accelerator is easily and quickly downloaded, and implemented. Finally, FRISS and Munich RE's partnership (an established relationship in the region) has been such that we felt confident in the project’s success and in reaching the goals we have set."
“We are proud to be a Guidewire Solution partner,” said
“Insurance fraud has a serious, negative impact across the insurance
industry, increasing loss ratios for insurers and premiums for
About Seguros SURA Colombia
With more than 73 years of experience and 9.41 million unique clients
between its insurance and services companies, it is the leading company
in the country market, with a market share of 25% at the end of 2017. As
a subsidiary company of
With more than 73 years of experience,
About Munich Re
Munich Re is one of the world’s leading providers of reinsurance,
primary insurance and insurance-related risk solutions. The group
consists of the reinsurance and ERGO business segments, as well as the
capital investment company MEAG. Munich Re is globally active and
operates in all lines of the insurance business. Since it was founded in
1880, Munich Re has been known for its unrivalled risk-related expertise
and its sound financial position. It offers customers financial
protection when faced with exceptional levels of damage – from the 1906
FRISS has a 100% focus on automated fraud and risk detection for P&C insurance companies worldwide. The AI powered detection solutions for underwriting, claims and SIU have helped 150+ insurers to grow their business. FRISS detects fraud, mitigates risks, and supports digital transformation. Insurers go live within six months, with fixed price projects, and realize an ROI within 12 months. The solutions help to lower the loss ratio, enable profitable portfolio growth, and improve the customer experience. www.friss.com
About Guidewire PartnerConnect and Ready for Guidewire
Guidewire PartnerConnect is a global network of select companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide community helps contribute to the success of our mutual customers in the P&C insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.
Ready for Guidewire accelerators developed by PartnerConnect Solution members have been rigorously reviewed by Guidewire, adhere to Guidewire software design principles, and meet established criteria.
The accelerators are published on Guidewire Marketplace and are available for download by Guidewire customers at no charge.
Guidewire PartnerConnect is an invitation-only program. For more information about Guidewire PartnerConnect please visit www.guidewire.com/partners/.
Guidewire delivers the industry platform that general insurers rely upon to adapt and succeed in a time of accelerating change. We provide the software, services, and ecosystem to enable our customers to run, differentiate, and grow their business. We are privileged to serve more than 350 general insurers in 40 countries. For more information, please visit https://www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
Ruud van Gerwen
Product & Partner Marketer
+31 30 767 0352
Allison + Partners
+44(0)20 3971 4308
PR & Communications – EMEA
Guidewire Software (UK) Ltd
+44(0)7474 837 860