VHV Successfully Completes Implementation of Guidewire ClaimCenter and Migration of Motor Claims
Release 1 "Motor Claims" was successfully launched with the migration that has now taken place as an important milestone in the company-wide digitization project. Meanwhile, more than 500,000 claims have been processed already in the new system. In July, the migration of the motor claims management system was carried out – with more than 2.3 million closed and open claim files migrated from the old VHV claims system to Guidewire ClaimCenter. Since then, all motor claims handlers have been using the new Guidewire claims system. This makes VHV the first German insurer to successfully complete the migration of a motor claims system to Guidewire.
"Modern insurance core systems form the basis of the
"We are pleased with the successful ClaimCenter implementation at VHV, which is a benchmark for many other projects in the industry and beyond," said
Guidewire wants to contribute to the successful digitization of processes and workflows at VHV, so that VHV can fulfill its performance promise "insured by experts" through optimized, modern systems that are future-proof and sustainable.
As a next step, VHV plans to gradually roll out Guidewire PolicyCenter for motor insurance contract processing. Further expansion of ClaimCenter in other lines of business will follow in the coming years.
Guidewire is the platform general insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. As of the end of our fiscal year 2019, more than 380 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
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