Wawanesa Deploys Guidewire Systems for Rating, Underwriting, Policy Administration, and Billing Management
Guidewire products enabling one of Canada’s largest Property/Casualty insurers to increase flexibility and enhance broker and customer experience capabilities
Wawanesa is using Guidewire PolicyCenter® as its new underwriting and policy administration solution and Guidewire BillingCenter® as its new billing management system. The company has also deployed Rating Management and Client Data Management. Recently, it selected Guidewire Quote and Buy, Account Management, and Claim Portals for Policyholders, as well as Gateway Portal for Agents to enhance the digital experience for its policyholders and brokers.
Wawanesa selected PolicyCenter and BillingCenter to help facilitate
business agility and improve efficiency across its geographically
dispersed organization and varied lines of business. Wawanesa is
deploying PolicyCenter and BillingCenter in a phased jurisdictional
implementation. They are now live across all Wawanesa Personal lines of
“As a team, we view the implementation of PolicyCenter and BillingCenter
to our U. S. subsidiary as an extremely successful project, completed
on-time, under budget and meeting all the goals and objectives set forth
during inception,” said Wawanesa’s senior vice president and chief
PolicyCenter and BillingCenter are enabling Wawanesa to:
- Improve customer experience, through more efficient real-time business processes, while reducing and controlling operational expenses and cost per transaction;
- Achieve flexibility in serving multiple distribution channels and jurisdictions;
- Offer a more efficient workflow and enhanced data analytics capabilities to underwriters; and
- Roll out product changes and rates to take advantage of market opportunities and better respond to competition.
“We congratulate Wawanesa on their successful implementation of
PolicyCenter and BillingCenter,” said
Guidewire delivers the software that Property and Casualty (P&C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core operations, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 300 P&C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
Guidewire Software, Inc.
Diana Stott, +1 650-356-4941
The Wawanesa Mutual Insurance Company
Jessica Poitras, 1-844-946-6282
Communications & Community Affairs