Zurich Selects Guidewire for Swiss Claims System
Swiss insurer plans end-to-end business transformation to support multi-channel customer engagement
As part of a strategic initiative to provide customer service suited to
meet current and future needs,
ClaimCenter will enable
- strengthen customer engagement;
- provide a modern system, supporting customers on an omni-channel basis, including a range of self-service offerings;
- increase speed of interaction with customers; and,
- implement a claims system for all lines of business, bringing improved effectiveness and efficiencies.
“We are confident that Guidewire ClaimCenter is the right platform to
support us in delivering next generation claims handling service to our
customers,” commented Max Schönholzer, chief claims officer,
“ClaimCenter, as a state-of-the-art system, provides us with improved
workflow and efficiency benefits and allows us to re-think and improve
our service approaches,” added
“At EY we are extremely proud to have been chosen as
“Guidewire is very pleased to have been selected by
Guidewire ClaimCenter® is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s General insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of the Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.
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About the global EY organization
The global EY organization is a leader in assurance, tax, transaction, legal and advisory services. We leverage our experience, knowledge and services to help build trust and confidence in the financial markets and in economies all over the world. We are ideally equipped for this task – with well trained employees, strong teams, excellent services and outstanding client relations. Our global mission is to drive progress and make a difference by building a better working world – for our people, for our clients and for our communities.
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Guidewire builds software products that help general insurers replace their legacy core systems and transform their business. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™ provides the core systems used by insurers as operational systems of record. Additional products provide support for data management, business intelligence, anytime/anywhere access and guidance and monitoring. More than 180 general insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
Adriano Pavone, +41 (0) 44 628 75 75
Head Media Relations Switzerland
Lukas Meermann, +41 (0) 58 286 41 63
Diana Stott, +1 650-356-4941
Guidewire Software, Inc.