QBE North America joins European and Australian affiliates in
standardizing its claims systems and processes
NEW YORK & SAN MATEO, Calif.--(BUSINESS WIRE)--Mar. 22, 2012--
QBE North America, a division of QBE Insurance Group Limited, one of the
top 20 insurers and reinsurers worldwide, and Guidewire Software, Inc.
(NYSE: GWRE), today announced that QBE North America has selected
Guidewire ClaimCenter® as its new claims management platform. QBE North
America will implement ClaimCenter for the majority of its lines of
business, including standard and specialty lines across U.S.
property/casualty business organizations. Guidewire PartnerConnect™
alliance member Ernst & Young LLP, has been selected to lead the
implementation project, with QBE North America and Guidewire working in
close collaboration.
QBE North America will consolidate multiple claims management platforms
onto a single system in order to simplify its claims processing and meet
growing business and customer demands. The new system will be scalable
and configurable.
“ClaimCenter is a state-of-the-art claims management platform that will
enable QBE claim handlers to elevate their work and focus on producing
superior claims outcomes with high levels of customer responsiveness. It
is efficient, intuitive and incorporates business rules and expert
systems that help claim handlers make better decisions and QBE manage
loss costs more effectively and consistently,” said Dean Harring, Chief
Claims Officer, QBE North America.
“We are pleased that QBE North America has selected Guidewire to help
transform its claims operation,” said Marcus Ryu, Chief Executive
Officer, Guidewire Software. “ClaimCenter is an ideal choice to help
take QBE’s business and customer service capabilities to the next level.
We look forward to working with them on this project.”
Guidewire ClaimCenter is a leading end-to-end claims management system,
built from the ground up to meet the specific needs of today’s
Property/Casualty insurers. ClaimCenter’s flexible business rules enable
insurers to refine claim handling practices in order to optimize and
monitor claim processes. ClaimCenter is used by insurers of all sizes
across all product lines to improve speed and accuracy, reduce loss
adjustment expense, and enable proactive claims management. ClaimCenter
is available as a standalone system or as part of the Guidewire
InsuranceSuite™, and can be integrated into an insurer’s legacy systems
or third party applications.
About QBE North America
QBE North America is part of QBE Insurance Group Limited, one of the top
20 insurers and reinsurers worldwide. QBE Insurance Group’s 2011 results
can be found at www.qbeamericas.com.
Headquartered in Sydney, Australia, QBE operates out of 52 countries
around the globe, with a presence in every key insurance market. The
North America division, headquartered in New York, conducts business
through various property and casualty insurance subsidiaries. QBE
insurance companies are rated “A” (Excellent) by A.M. Best and “A+” by
Standard & Poor’s.
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Designed to be flexible
and scalable, Guidewire solutions give insurers the capability to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®,
Guidewire ClaimCenter® and Guidewire BillingCenter®,
spans the key functional areas in insurance – underwriting and policy
administration, claims management, and billing. Guidewire is
headquartered in San Mateo, California, with offices in Beijing, Dublin,
Hong Kong, London, Munich, Paris, Sydney, Tokyo, and Toronto. For more
information, please visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Deliver
Insurance Your Way, Guidewire PartnerConnect and the Guidewire logo are
trademarks or registered trademarks of Guidewire Software, Inc.
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott
Public Relations Manager
+1
(650) 356 4941
dstott@guidewire.com
