Guidewire BillingCenter’s robust functionality and flexibility to
help large Kentucky property and casualty insurer prepare for future
growth and enhance customer experience
LOUISVILLE, Ky. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Jul. 24, 2012--
Kentucky Farm Bureau, the largest property and casualty insurer in
Kentucky, and Guidewire Software, Inc. (NYSE:GWRE), a provider of
flexible core system software to Property/Casualty insurers, today
announced that Kentucky Farm Bureau has selected Guidewire
BillingCenter® as its new billing management system. BillingCenter will
help Kentucky Farm Bureau handle direct billing and will be deployed for
its Personal Auto line of business first followed by all other lines of
business in a phased implementation approach. The company, now a
Guidewire InsuranceSuite™ customer, has been in production with
Guidewire ClaimCenter® since 2008 and Guidewire PolicyCenter® since 2009.
After relying on its legacy billing solution for over thirty years,
Kentucky Farm Bureau was looking to increase real-time functionality for
system updates and consolidate disparate platforms and processes.
Kentucky Farm Bureau required a system that could handle near-term
concerns as well as prepare it for future growth and changes. The new
system also needed to interact seamlessly with PolicyCenter and
ClaimCenter.
“During our search for a new billing system one of our key priorities
was to find a system that would give us options for functionality that
we don’t currently have now but could turn on in the future, for
example, mobile application updates,” said Kathy Grider, Manager, Policy
Services, Kentucky Farm Bureau. “We are dedicated to enhancing the
customer experience for Kentucky Farm Bureau members through innovation,
and we are confident that Guidewire BillingCenter will be able to
seamlessly handle the system changes needed to do so.”
“While we had experienced previous successful implementations with
PolicyCenter and ClaimCenter, we selected BillingCenter based on its own
merits,” said Dee Riley, Enterprise Application Architect, Kentucky Farm
Bureau. “We felt that the depth and breadth of BillingCenter’s
capabilities will help us meet our current and future IT and business
goals.”
Guidewire BillingCenter will enable Kentucky Farm Bureau to:
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Accelerate recognition of payment and revenue;
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Decrease training time for new billing support resources;
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Reduce billing support expenses at agency and state offices; and
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Readily configure the system to meet evolving business and technical
requirements.
“We are excited to extend our relationship with Kentucky Farm Bureau and
to welcome them as a Guidewire InsuranceSuite customer,” said Steve
Sherry, Vice President, The Americas, Guidewire Software. “We appreciate
their dedication to further enhancing the quality of service for their
customers, and we look forward to working with them as they transform
their billing operations.”
Guidewire BillingCenter is a comprehensive billing and receivables
management system built on the core design principles of automation,
control and flexibility. BillingCenter allows you to deliver insurance
your way by making it easier to automate the billing lifecycle; design
flexible billing, payment and delinquency plans; manage agent
commissions; and enable rapid integration with external payment systems.
BillingCenter is available as a standalone system or as part of
Guidewire InsuranceSuite, and can be integrated to a general
(Property/Casualty) insurer’s legacy systems or third party applications.
About Kentucky Farm Bureau
Kentucky Farm Bureau Insurance is the largest property and casualty
insurer in Kentucky and is part of a voluntary organization of farm
families and their allies dedicated to serving as the voice of
agriculture by identifying problems, developing solutions and taking
actions which will improve net farm income, achieve better economic
opportunities and enhance the quality of life for all. With local
agents, its members enjoy an unmatched level of dedication and service.
For more information, please visit www.kyfb.com.
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Designed to be flexible
and scalable, Guidewire solutions give insurers the capability to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®,
Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key
functional areas in insurance – underwriting and policy administration,
claims management, and billing. Guidewire is headquartered in Foster
City, California, with offices in Beijing, Dublin, Hong Kong, London,
Munich, Paris, Sydney, Tokyo, and Toronto. For more information, please
visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Deliver
Insurance Your Way, Guidewire PartnerConnect, and the Guidewire logo are
trademarks or registered trademarks of Guidewire Software, Inc.
Source: Guidewire Software
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Public
Relations Manager
dstott@guidewire.com
