Guidewire BillingCenter® is the new platform for mutual
insurer’s continuing transformation
LINCOLN, R.I. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Jun. 20, 2017--
Amica Mutual Insurance Co., the oldest mutual insurer of automobiles in
the U.S., and Guidewire Software, Inc. (NYSE:GWRE), a provider of
software products to property and casualty (P&C) insurers, today
announced that Amica has deployed Guidewire BillingCenter® to manage its
billing operations, including agency and direct bill for all of its
lines of business.
Amica selected and deployed BillingCenter as part of its continuing
business transformation initiative to modernize its core systems. The
company implemented BillingCenter across all personal lines of business
and jurisdictions where it does business concurrently. Amica has also
been live with Guidewire PolicyCenter® since 2012, and is now a fully
deployed Guidewire InsuranceSuite™ customer.
“The successful implementation of BillingCenter is a significant step in
our journey to simplify our billing systems and processes on a single
platform, and it provides an excellent foundation for the future,” said
Roberta Gosselin, senior assistant vice president in Amica’s accounting
department. “Leveraging BillingCenter’s flexibility has enabled us to
provide a more efficient system and offer the best service possible to
our employees and policyholders.”
Greg Calderiso, assistant vice president in Amica’s corporate
information systems department, said, “We have already seen benefits
since deploying BillingCenter. Real-time processing, ease of use and the
speed of making system changes are a few of our overall improvements. We
have received positive feedback from our frontline users, who have said
that BillingCenter provides enhancements that enable them to deliver
fast and accurate service to our customers.”
BillingCenter is allowing Amica to:
-
Deliver on key strategic imperatives to improve employee and customer
service;
-
Make system changes to meet changing business and technical
requirements;
-
Lower IT costs by consolidating and standardizing billing systems and
processes on a common platform;
-
Enhance the security of customer financial information; and
-
Increase business agility by bringing new products and product
enhancements to market more quickly
“We congratulate Amica on their successful BillingCenter
implementation,” said Mike Polelle, chief delivery officer, Guidewire
Software. “We look forward to the exceptional service their employees
will be able to provide to their loyal policyholders.”
About Amica Mutual Insurance Co.
Amica Mutual Insurance Co., the nation’s oldest mutual insurer of
automobiles, was founded in 1907. The company, based in Lincoln, Rhode
Island, is a national writer of auto, home, marine and umbrella
insurance. Life coverage is available through Amica Life Insurance
Company, a wholly owned subsidiary. Amica employs more than 3,700 people
in 44 offices across the country. For more information, visit Amica.com.
About Guidewire Software
Guidewire delivers the software that Property and Casualty (P&C)
insurers need to adapt and succeed in a time of rapid industry change.
We combine three elements – core operations, data and analytics, and
digital engagement – into a technology platform that enhances insurers’
ability to engage and empower their customers and employees. More than
300 P&C insurers around the world have selected Guidewire. For more
information, please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170620005390/en/
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Director,
Communications
dstott@guidewire.com
or
Amica
Mutual Insurance Co.
Brendan Dowding, 800-652-6422, ext. 22380
Public
Relations Coordinator
bdowding@amica.com
