News Release
« Back
RSA Canada Deploys Guidewire System for Claims Management
Canadian general insurer using Guidewire ClaimCenter® to achieve business agility and enhance user experience
RSA chose ClaimCenter to enable the delivery of a simple, personal, and
proactive, customer-centric claims experience for its customers. The
company also sought to enhance its operational efficiencies and product
growth to support business processes in a cost-effective manner. RSA
launched ClaimCenter earlier this month for the majority of its
commercial and personal lines of business across
-
“As part of our commitment to continual improvement and providing best
in class claims service, we recognized the need to upgrade our legacy
claims systems,” said
Jullie Hands , RSA’s Vice President of Claims Technology. “We wanted the best technology available, and were impressed with Guidewire’s overall product depth, market share, and focus on customer success. This technology will enable us to make life better for our customers by speeding up the time it takes to adjust a claim, providing a platform for further investment in digital communications channels and enabling our people to provide simple, proactive and consistent customer service.”
Guidewire ClaimCenter is enabling RSA to:
- Enhance operational efficiency, flexibility, upgradeability, and productivity throughout the organization by standardizing claims management on a cohesive technology platform;
- Offer users a more intuitive and simpler claims system so that staff can focus on customer service; and
- Increase business agility by bringing new products and product enhancements to market more quickly.
“We congratulate RSA on their successful deployment of ClaimCenter as
the foundation on which to build and manage their claims business,” said
About
Guidewire delivers the software that Property and Casualty (P&C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core operations, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 300 P&C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.
About RSA Canada:
The RSA Canada group of companies includes
NOTE: Guidewire,
View source version on businesswire.com: http://www.businesswire.com/news/home/20170920005049/en/
Source:
Guidewire Software, Inc.
Diana Stott, +1 650-356-4941
Director,
Communications
dstott@guidewire.com
or
RSA
Canada
Sarah Kennedy, 647-501-6251
Director, Corporate
Communications
sarah.kennedy@rsagroup.ca