Washington-based P&C insurer selects Guidewire Core and Digital
products to provide real-time service and transparency to members and
vendors, and better curate claims
ENUMCLAW, Wash. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Mar. 22, 2018--
Mutual of Enumclaw Insurance, a mutual insurance company offering
products for individuals, families, farms, and businesses, and Guidewire
Software, Inc. (NYSE:GWRE), a provider of software products to Property
and Casualty (P&C) insurers, today announced that Mutual of Enumclaw has
selected Guidewire ClaimCenter™ as its new claims management system and
Guidewire VendorEngage™ to provide omnichannel digital service to its
vendors.
Mutual of Enumclaw selected ClaimCenter to ensure efficient and
effective claims processing, while also removing the risk of
obsolescence presented by its aging claims system. The new system will
also provide greater visibility into the company’s claims process to
improve claims management by expediting cycle times and improving claims
outcomes. Mutual of Enumclaw also anticipates increased transparency for
its members, agents, and vendors, resulting in an improved member
experience. VendorEngage will facilitate real-time, easy communication
between vendors, adjusters, and policyholders.
“The greatest risk in choosing a processing system like this is whether
or not the vendor will be around in 10 years to support it,” said David
Wilson, chief information officer, Mutual of Enumclaw. “Guidewire is
different, and already proved itself when we deployed Guidewire
BillingCenter™ several years ago. In fact, based on our experience with
BillingCenter, we did not consider any other options outside of
ClaimCenter.”
Wilson continued, “Like BillingCenter, ClaimCenter is straightforward to
integrate with and understand, making it easy to use for our claims
experts and easy to manage for our IT department. It easily meets all of
our requirements for a modern claims system.”
“We are excited that Mutual of Enumclaw has decided to extend its use of
Guidewire to its claims processes,” said Steve Sherry, chief sales
officer, Guidewire Software. “The company is clearly committed to
meeting its policyholder, agent, and employee needs and protecting
members’ security.”
About Mutual of Enumclaw Insurance Company
Mutual of Enumclaw was founded in 1898 by a group of local farmers who
wanted to look out for each other. Although the organization has
steadily grown since then, that same spirit exists today. Mutual of
Enumclaw operates in Washington, Oregon, Idaho, Utah, and Montana and
offers insurance products for individuals, families, farms, and
businesses exclusively through local independent agents. The
organization has been recognized for being one of the top 100 employers
in the state of Washington. For more information about Mutual of
Enumclaw, please visit www.mutualofenumclaw.com.
About Guidewire Software
Guidewire delivers the software that Property and Casualty (P&C)
insurers need to adapt and succeed in a time of rapid industry change.
We combine three elements – core operations, data and analytics, and
digital engagement – into a technology platform that enhances insurers’
ability to engage and empower their customers and employees. More than
300 P&C insurers around the world have selected Guidewire. For more
information, please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180322005476/en/
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Director,
Communications
dstott@guidewire.com
or
Mutual
of Enumclaw Insurance Company
Michael Cousins, +1-800-366-5551,
Extension 3366
Brand Director
mcousins@mutualofenumclaw.com