Commercial auto insurer taps Guidewire ClaimCenter™ to enhance
operational efficiencies and improve data analytics and reporting
SCHAUMBURG, Ill. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Mar. 12, 2018--
Atlas Financial Holdings, Inc. (NASDAQ: AFH), a multi-state commercial
auto insurance provider, and Guidewire Software, Inc. (NYSE: GWRE), a
provider of software products to Property and Casualty (P&C) insurers,
today announced that Atlas has selected Guidewire ClaimCenter™ as its
new claims management system. The company also selected SmartCOMM™ from Smart
Communications for customer communications management. Guidewire is
a reseller of Smart Communications, a Guidewire PartnerConnect™ Solution
and Ready for Guidewire program member.
ClaimCenter will replace Atlas’ in-house claims management system,
giving it new capabilities to automate its claims lifecycle management
processes, which include loss report intakes, adjudication, reporting,
and claims tracking. Atlas will implement ClaimCenter simultaneously
across its locations in 47 states. The company has been leveraging
Guidewire Predictive Analytics™ for Claims since 2016 and will integrate
the product with ClaimCenter to provide real-time decision-making
“Guidewire’s product maturity, market share, and track record of
successful implementations were important factors in our decision-making
process,” said Scott Wollney, President and CEO, Atlas. “We have been
pleased with the modeling we have developed with Predictive Analytics
for Claims and look forward to serving our policyholders and other
stakeholders better by preparing for, identifying, and addressing
individual claims even more quickly and appropriately with ClaimCenter.”
“We are excited to expand our partnership with Guidewire in our effort
to streamline and automate time-consuming manual claims processes. With
ClaimCenter, we have a system that does the heavy lifting for our claims
department employees, freeing them to focus on serving our customers,”
said Corey Sotir, AVP of IT, Atlas. “As a metrics-based company, data is
our lifeblood, so ClaimCenter will give us the crucial ability to access
that data from one system quickly and easily.”
ClaimCenter will enable Atlas to:
Leverage industry claims management best practices to obtain better
visibility into claims handling operations, amplifying the heritage
and expertise of its subsidiary insurance companies
Further improve operational efficiencies and reduce overall costs by
standardizing on a modern software technology platform to enrich the
overall claims experience for policyholders
Integrate data analytics and reporting capabilities seamlessly
“We are pleased to extend our relationship with Atlas and look forward
to our continued work together as Atlas continues to modernize its
infrastructure, and in doing so, position itself optimally among its
competition,” said Steve Sherry, Chief Sales Officer, Guidewire
Software. “We admire Atlas’ commitment to providing exceptional service
to clients by automating internal processes for greater employee
The primary business of Atlas is commercial automobile insurance in the
United States, with a niche market orientation and focus on insurance
for the “light” commercial automobile sector including taxi cabs,
non-emergency para-transit, limousine/livery (including certain
transportation network company drivers) and business auto. The business
of Atlas is carried on through its subsidiaries American Country
Insurance Company, American Service Insurance Company, Inc., Gateway
Insurance Company, Global Liberty Insurance Company of New York, and
Anchor Group Management, Inc. Atlas’ insurance subsidiaries have decades
of experience with a commitment to always being an industry leader in
these specialized areas of insurance.
For more information about Atlas, please visit www.atlas-fin.com.
About Guidewire Software
Guidewire delivers the software that Property and Casualty (P&C)
insurers need to adapt and succeed in a time of rapid industry change.
We combine three elements – core operations, data and analytics, and
digital engagement – into a technology platform that enhances insurers’
ability to engage and empower their customers and employees. More than
300 P&C insurers around the world have selected Guidewire. For more
information, please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180312005277/en/
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941