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The Dominion Selects Guidewire Solution for Billing Management
Guidewire BillingCenter® to help large Canadian property/casualty insurer extend its customer service offering and streamline its operational processes
The Dominion decided it needed to look for a new billing management system as part of a larger company-wide technology migration. The company sought one cohesive billing system that could easily integrate to its other systems. After conducting an in-depth search, The Dominion selected Guidewire BillingCenter due to the flexibility and scalability of the system and its prior experience working with Guidewire.
“We are always looking for ways to assist our employees in working as
efficiently as possible. We need a system that automates the more
transactional steps of the billing process allowing our people to focus
on higher-value tasks,” said
“We really liked Guidewire’s design approach as it allows us to have
better control over our destiny,” said
“The Dominion looks to empower brokers and policyholders as much as
possible,” said
Guidewire BillingCenter will enable The Dominion to:
- Tailor payment practices and methods to customer preferences including providing support for mobile device and interactive voice response (IVR) systems;
- Make more informed business decisions due to the quality and accuracy of system data;
- Reduce system maintenance costs and centralize support by eliminating multiple legacy billing systems; and
- Readily make system changes to meet changing business and technical requirements.
“We are honored that The Dominion has selected Guidewire to help them
with their billing management transformation,” said
Guidewire BillingCenter is a comprehensive billing and receivables management system built on the core design principles of automation, control and flexibility. BillingCenter allows you to deliver insurance your way by making it easier to automate the billing lifecycle; design flexible billing, payment and delinquency plans; manage agent commissions; and enable rapid integration with external payment systems. BillingCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to a general (Property/Casualty) insurer’s legacy systems or third party applications.
About The Dominion
Canadian owned and operated since 1887, today The Dominion is one of Canada’s largest property and casualty insurers. The Dominion takes pride in providing Canadians with confidence that the cars, homes and businesses they value are protected. A fierce advocate for consumer interests, The Dominion is committed to making sure the insurance system works best for consumers. The Dominion strongly believes consumers should have access to independent, professional advisors, who provide advocacy and choice, which is why they distribute their products exclusively through independent brokers. The Dominion's priority is to earn and maintain the trust and loyalty of policyholders, employees and business partners. Visit thedominion.ca.
About
NOTE: Guidewire,
Source:
Guidewire Software, Inc.
Diana Stott
Public Relations Manager
+1
(650) 356 4941
dstott@guidewire.com
or
The
Dominion
Shelagh Paul
Vice President, Corporate Communications
416-350-5880
spaul@thedominion.ca