Gore Mutual Insurance Company Becomes First Canadian Insurer Using Guidewire Cloud to Deploy the Full InsuranceSuite
Canadian mutual insurer launches Guidewire Cloud across policy, billing, and claims services simultaneously to accelerate business transformation
This marks significant progress in Gore Mutual’s business transformation journey – a bold ‘Next Horizon’ strategy designed to transform from a mid-size, regional insurer to a national-scale, purpose-driven, digitally-led insurer in only a few short years. Gore Mutual continues to invest heavily in its people and core capabilities, with plans to scale its business together with broker partners across
“We’re excited to take this significant step in our transformation,” says
“With brand-new technology, products, pricing, and our national contact centre, we’re investing in the future of our core insurance operations to ensure we continue to be a strong and supportive partner for our brokers,” says
At the core of Gore Mutual’s strategy is the commitment to developing an infrastructure built on modern technology – with employee, broker, and customer experience as a central focus. Deep analysis of the features and capabilities needed were identified by the insurer working in partnership with Guidewire. The reinvention of Gore Mutual’s foundational systems will bring enhanced operational workflows and efficiencies, harness real-time data and insights, and will provide the agility required for future innovation.
InsuranceSuite in Guidewire Cloud better aligns Gore Mutual to industry best practices and broker workflows, providing brokers with the speed and efficiency required to service their customers. With InsuranceSuite, Gore Mutual can now offer:
- Streamlined policy underwriting and administration with integration across Broker Management Systems (BMS) and quote vendors, supporting real-time quote, bind, and policy issuance. This saves brokers time and avoids duplicate entry for a faster and more accurate experience.
- Billing automation such as equalized payments, and easy-to-understand billing statements.
- Real-time access to claims information and vendor partner integration, leading to faster estimates, repair and resolution, and positive claims experiences for customers.
- Refreshed policy documentation and improved communications that promote a positive service experience for customers across the lifecycle of a policy.
“We congratulate Gore Mutual on its successful deployment of InsuranceSuite in Guidewire Cloud and applaud them for being the first Canadian insurer to launch Guidewire Cloud across policy, billing, and claims services concurrently,” said
About Gore Mutual
Gore Mutual is Canada’s longest established property and casualty insurance company. Based in
Built on a foundation of financial strength for more than 180 years, our Next Horizon strategy is a 10-year plan to transform us from a mid-size regional carrier to a national scale insurer with over
We help strengthen Canadian communities through the
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
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Director of Marketing