Guidewire Software and ProcessClaims Continue Series of Innovative Events with Upcoming Guidewire Claims Forum

"Managing Claims in Changing Market Conditions" to be held on March 25, 2004 in San Francisco, California

SAN MATEO and MANHATTAN BEACH, Calif., February 11, 2004:

Guidewire Software, Inc., a leading provider of claims solutions to property and casualty insurers, and ProcessClaims, the leading provider of solutions and value-added services that streamline the claims process for the insurance industry and its partners, today announced the next Guidewire Claims Forum. This event will be held on March 25, 2004 at the Hyatt Regency San Francisco Airport. Similar to previous Guidewire Claims Forums, prominent industry leaders will come together to discuss "Managing Claims in Changing Marketing Conditions."

At the forum, claims professionals and respected industry speakers will discuss the important issues facing claims organizations in today's ever-changing business climate. Planned topics include:

• What are the key market developments that claims organizations need to be aware of?
• Is your claims organization nimble enough to quickly respond to future change?
• Is your claims system flexible enough to keep pace with your requirements?

The scheduled speakers include:

• Donald Light, senior analyst, Celent Communications
• Joe Cardenas, EVP and CIO, Employers Direct Insurance Company
• Caryn Siebert, former SVP of Claims, SAFECO
• Asif Ahmed, President and COO, Visibillity
• John Raguin, CEO, Guidewire Software
• Paul Farber, CEO, ProcessClaims

The highly popular Guidewire Claims Forums are now in their 3rd year. Previous events have featured speakers from insurance carriers such as CSAA, Canal Insurance, CNA, Farmers, Fireman's Fund, Hastings Mutual, and The St. Paul, as well as analysts, consultants and solution providers such as CCC, FNS, Gartner, IBM, McKinsey & Co., and the Robert E. Nolan Co.

For additional information on this Guidewire Claims Forum and registration details, please visit www.guidewire.com.

About Guidewire Software

Guidewire Software is a provider of core system software to the global Property/Casualty (general) insurance industry. Designed to be flexible and scalable, Guidewire solutions give insurers the capability to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®, Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key functional areas in insurance – underwriting and policy administration, claims management, and billing. Guidewire is headquartered in San Mateo, California, with offices in Beijing, Dublin, Hong Kong, London, Munich, Paris, Sydney, Tokyo, and Toronto. For more information, please visit www.guidewire.com.

About ProcessClaims

ProcessClaims is the leading provider of software connectivity and business process solutions designed to boost productivity, enhance customer service and deliver significant return on existing IT investments. The ProcessClaims solutions enhance and extend an insurance organization's existing IT investment by automating communication and information flow between employees, partners and their extended community. Companies can rapidly and cost-effectively build and implement automated rules-based business processes that deliver return on investment within weeks of deployment. For more information, please visit www.processclaims.com.