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Upgrade the Customer Communication Experience with New Smart Communications and Guidewire Cloud-Native Integrations
Smart Communications’ customer communications management solution,
Directly within Guidewire’s user interface, the
- Engage with policyholders through hyper-personalized, multi-channel/multi-language communication, increasing efficiency and improving customer experience;
- Leverage and customize company-controlled templates in a word processor-like experience, ensuring brand consistency and ease of use for business users;
- Easily view tracked changes on each document and customize permission levels for template text, helping to adhere to regulatory compliance standards; and
- Preview the final communication to ensure the customer view meets company standards.
Built by Guidewire integrations are pre-built and standardized by Guidewire to speed cloud delivery and maintenance. Leveraging the Integration Framework for Guidewire Cloud, developers can implement integrations between InsuranceSuite and third-party apps using multiple APIs, messaging systems, or protocols with ease.
“Our partnership with Guidewire is the gateway for flexibility, interoperability, and security that only our integrated cloud solutions can provide to insurers looking for a pre-built, turn-key customer communications solution,” said
“Together,
About
About Guidewire PartnerConnect ecosystem and Built by Guidewire
Guidewire PartnerConnect is designed to help Property and Casualty (P&C) insurance companies revolutionize their operations by connecting them with the largest peer network in the industry. Built by Guidewire apps are standardized integration solutions pre-built and managed by Guidewire that speed the delivery and maintenance of common integrations. These integrations are kept current with the latest product and vendor releases, and leverage Guidewire's Integration Framework and latest third-party technologies, designed to fully align with Guidewire Cloud Standards. Where available, under an optional services agreement, Guidewire can provision, configure, parameterize, maintain, and perform annual upgrades of the integrations for customers.
Today, insurers can access over 250 integrations developed for the
For more information, please visit the
About
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with more than 1,600 successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240326405198/en/
Senior Public Relations Manager
+1.650.464.1177
mcobb@guidewire.com
VP, Marketing Communications
647.209.5818
sclarke@smartcommunications.com
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