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Guidewire, Mitchell Partner to Deliver Integrated Claims Workflow and Insight
Leading Property/Casualty insurance software companies to help insurers create a state of the art claims environment for improved user and policyholder experience
Mitchell serves North American P/C insurers with claims outcome solutions for casualty claims (injury) and auto physical damage (APD). Adjusting APD claims requires managing repair estimates and repair shops, while casualty claims require review of medical bills and ensuring that treatments are legitimate and are paid at negotiated rates. Guidewire serves insurers globally with core system software integral to the claims management lifecycle. While Mitchell’s and Guidewire’s systems have been integrated on multiple implementations, claims professionals must still work in these systems separately. Deeper integration of workflow and data and the creation of a unified user interface between Guidewire’s claims management system (Guidewire ClaimCenter®) and Mitchell’s expert adjusting solutions will greatly simplify this process.
“This is an important announcement. A deeper integration of Guidewire’s
ClaimCenter with Mitchell’s suite of estimation and cost control
solutions has the potential to deliver significant value to insurers,”
said
A unified, single-system view of the claims environment will enable insurers to:
- Improve the efficiency and user experience of claims professionals;
- Enhance overall service for policyholders;
- Make better informed decisions;
- Reduce the cost and complexity of their technology landscape; and
- Streamline the claims workflow for more accurate, consistent, and cost-effective claims management.
“Our mutual customers have expressed their wish for deeper integrations
between our products and this relationship is the beginning of our
commitment to them,” said
“Guidewire and Mitchell see an opportunity to advance the state of the
art in claims management, to the clear benefit of both our insurer
customers and their policyholders,” said
About Mitchell
Mitchell is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.
Mitchell’s solutions provide an expert level of decision support and
connectivity within the claims organization and with industry partners
to achieve optimal outcomes. Mitchell's comprehensive solution portfolio
and robust SaaS infrastructure enables tens of millions of electronic
transactions to be processed each month for over 300 insurance
companies, including the majority of the top 25 insurance carriers, and
over 30,000 collision repair facilities. With an expanding global
footprint, Mitchell products are currently utilized in the
About
NOTE: Guidewire,
Source:
Mitchell
Jennifer Forman, +1-858-368-7794
Sr. Director,
Corporate Marketing
jennifer.forman@mitchell.com
or
Guidewire
Software, Inc.
Diana Stott, +1-650-356-4941
Director,
Communications
dstott@guidewire.com