North Carolina-based member of AAA federation of clubs to use
EY-hosted Guidewire core and digital products to improve business
agility and lower costs
CHARLOTTE, N.C. & FOSTER CITY, Calif.--(BUSINESS WIRE)--May 11, 2016--
AAA Carolinas, an affiliate of the AAA federation of clubs, and
Guidewire Software, Inc. (NYSE: GWRE), a provider of software products
to Property/Casualty (P/C) insurers, today announced that AAA Carolinas
has selected Guidewire InsuranceSuite™ as its underwriting, rating,
policy administration, billing, and claims management platform. The
company has also selected Guidewire Account Management Portal for
Policyholders™ and Quote and Buy Portal for Policyholders to enhance the
digital experience of its customers. AAA Carolinas will be accessing
these products in a private cloud, with implementation, ongoing
services, and support provided by Ernst & Young LLP, a Guidewire
PartnerConnect™ Consulting Premier member.
AAA Carolinas selected Guidewire’s InsuranceSuite and Digital Portals,
as well as EY’s Insurance Nexus™ strategic offering, to transform how
they do business and enhance their commitment to serving their agents
and policyholders. The company plans to provide an integrated foundation
that works together to provide a holistic experience for their users.
The company will be implementing the products across all lines of
business at the same time, running new business and converting their
existing business onto the new systems.
“Speed-to-market is a critically important business driver for us, as
aging systems kept us operating as a ‘development shop’ and unable to
address agent and policyholder demands in a timely manner,” said Jim
McCafferty, president, AAA Insurance of the Carolinas. “We felt that a
hosted, managed services approach would be the best one to take to
enable our agents to focus on their core competency: providing our
policyholders with the very best insurance and service we can offer. And
with Guidewire Digital Portals being tightly integrated with
InsuranceSuite, we can also easily offer self-service capabilities as an
additional option to our policyholders.”
Shawn Cherry, vice president and chief information officer, AAA
Carolinas, said, “We were interested in an integrated suite of products
that could offer a consistent look and feel across the portfolio to our
agents and employees. Guidewire InsuranceSuite and Digital Portals will
enable them to be able to access one customer record across all systems
and channels, providing a 360-degree view for customer relationship
management.”
“We are honored that AAA Carolinas is putting their trust in EY and
entering into this long-term working relationship. Our EY Insurance
Nexus strategic offering will be leveraged to implement, host and manage
AAA’s solution,” said Rajcan Surface, Partner, Ernst & Young LLP. “We
are seeing a growing interest globally in our cloud offering and
establishing similar relationships with other insurance carriers.”
Guidewire’s portfolio of products and EY’s Insurance Nexus offering will
enable AAA Carolinas to:
-
Improve staff productivity by leveraging comprehensive core system
functionality and enhanced user friendliness through decreased manual
processes;
-
Provide deeper insight into the company’s book of business due to
better business intelligence and data mining; and
-
Lower overall expense ratio.
“AAA Carolinas is continuing an industry trend towards leveraging
technology and flexible deployment models in order to enhance what they
do best - provide a great experience for their policyholders, agents,
and employees,” said Steve Sherry, senior vice president, Worldwide
Sales, Guidewire Software. “We applaud the company’s commitment to help
ensure their ability to compete in the rapidly changing insurance
marketplace and we look forward to working with them and EY on this
project.”
About AAA Carolinas
The American Automobile Association was founded in 1902 when there were
only 23,000 motor vehicles and almost no highways in the United States.
As times changed, AAA identified the public’s most pressing needs and
focused on a two-fold purpose. First, to provide personal, specialized
services to members such as emergency road service, travel and touring
information, travel agency assistance, new car buying, insurance
counseling, automotive repair, and a wide range of other services.
Secondly, to work for the improvement in motoring and travel conditions
in the areas of safety, highway, and legislation. AAA Carolinas, as a
member of the AAA family, is headquartered in Charlotte, NC. Our
organization has over 1,600 employees and a variety of positions are
available in North and South Carolina. We are one of the largest and
fastest growing AAA clubs and are proud to serve our customers in NC and
SC.
About EY
The global EY organization is a leader in assurance, tax, transaction,
legal, and advisory services. We leverage our experience, knowledge and
services to help build trust and confidence in the financial markets and
in economies all over the world. We are ideally equipped for this task –
with well trained employees, strong teams, excellent services and
outstanding client relations. Our global mission is to drive progress
and make a difference by building a better working world – for
our people, for our clients and for our communities.
The global EY organization refers to all member firms of Ernst & Young
Global Limited (EYG). Each EYG member firm is a separate legal entity
and has no liability for another such entity’s acts or omissions. Ernst
& Young Global Limited, a UK company limited by guarantee, does not
provide services to clients. For more information, please visit www.ey.com.
Ernst & Young LLP is a member firm serving clients in the US.
About Guidewire Software
Guidewire delivers the software that Property/Casualty (P/C) insurers
need to adapt and succeed in a time of rapid industry change. We combine
three elements – core processing, data and analytics, and digital
engagement – into a technology platform that enhances insurers’ ability
to engage and empower their customers and employees. More than 200 P/C
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160511005091/en/
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Director,
Communications
dstott@guidewire.com
or
EY
Michelle
Lynch, +1-617-909-3400
Senior Manager, FSO-Insurance
michelle.lynch@ey.com
or
EY
John
La Place, +1-212-773-1705
Associate Director
John.laplace@ey.com
or
AAA
Carolinas
Demetrius Jackson, +1-704-569-7861
Manager, IT
Insurance
ddjackson@aaacarolinas.com
