Guidewire InsuranceSuite™ to help Michigan Property/Casualty insurer
enhance customer service and operational efficiency capabilities
LANSING, Mich. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Jul. 19, 2013--
Farm Bureau Insurance of Michigan (Farm Bureau Insurance), a leading
provider of Property/Casualty (P/C) insurance in Michigan, and Guidewire
Software, Inc. (NYSE: GWRE), a provider of software products to P/C
insurers, today announced that Farm Bureau Insurance has selected
Guidewire InsuranceSuite™ as its new platform for rating, underwriting
and policy administration, claims management, and billing. The
organization also selected Guidewire Client Data Management™ to help it
manage customer contact data. Guidewire PartnerConnect™ alliance member,
PwC US, has been selected to work with Farm Bureau Insurance on the
implementation project.
Farm Bureau Insurance selected InsuranceSuite to help it transform its
core systems as well as its business practices as part of a larger
business transformation initiative. Another key business driver for the
project is Farm Bureau Insurance’s desire to continuously improve its
service to customers, including both policyholders and agents.
“As we went through the selection process, it was really the quality of
the Guidewire team and technology that reaffirmed that they were the
best fit for our needs,” said Bill Hodges, director, Marketing
Development and Support, Farm Bureau Insurance. “Whenever we had
questions, the Guidewire team demonstrated the answer visually, through
the solution versus just telling us. This made us comfortable and
confident in the fact that we were making the right decision.”
“We are committed to our agents as our distribution method and trusted
advisors,” said Teresa Ruckle, director, Policyholder Services, Farm
Bureau Insurance. “With InsuranceSuite, we will be able to provide them
with the ability to make faster decisions leveraging straight through
processing and tools that will help eliminate manual processes. This
will, in turn, allow them to focus more on customer service.”
InsuranceSuite will enable Farm Bureau Insurance to:
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Increase its speed to market with integrated policy, billing, and
claims systems;
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Enhance its operational efficiencies and consistency across all its
P/C lines of business;
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Consolidate disparate systems to more easily gather data for accurate
pricing which will enable it to be competitive in the market; and
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Reduce operating costs by leveraging a common skill set and
configuration tools.
“We are pleased to welcome Farm Bureau Insurance to the Guidewire family
as an InsuranceSuite customer,” said Steve Sherry, vice president, The
Americas, Guidewire Software. “We recognize their commitment to
continuously improving their customers’ experience, and we look forward
to a long term partnership with them.”
Guidewire InsuranceSuite powers the mission-critical operations of
property/casualty insurers competing in today’s market. The suite was
designed using a modular approach, enabling insurers to select
individual applications -- Guidewire PolicyCenter®, Guidewire
BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set,
driven by their requirements and priorities. InsuranceSuite provides the
flexibility insurers need to deliver insurance the way they want to, by
rapidly delivering better products and service to their policyholders
and agents, while improving underwriting discipline and lowering
operational costs.
About Farm Bureau Insurance of Michigan
Farm Bureau Insurance of Michigan was founded in 1949 by Michigan
farmers—members of Michigan Farm Bureau—who wanted an insurance company
that worked as hard as they did, gave honest service, and cared about
Michigan’s future. Those values still guide the company today and are a
big reason why Farm Bureau Insurance of Michigan is known as Michigan’s
Insurance Company, dedicated to protecting the farms, families, and
businesses of this great state.
Its 400 agents across Michigan provide a full range of insurance
services—life, home, auto, farm, business, retirement, Lake Estate®, and
more—protecting nearly 500,000 Michigan policyholders. Farm Bureau’s
Mission: “Protecting the people of Michigan from the risks of everyday
life” is the driver of their work to deliver service and products to the
residents of Michigan. For more information, visit www.farmbureauinsurance-mi.com.
About Guidewire Software
Guidewire Software is a provider of software products for
Property/Casualty insurers. Designed to be flexible and scalable,
Guidewire products enable insurers to deliver excellent service,
increase market share, and lower operating costs. Guidewire products
include Guidewire InsuranceSuite™, consisting of Guidewire
PolicyCenter®, Guidewire ClaimCenter® and Guidewire BillingCenter® which
span the core functional areas in insurance; Guidewire LiveSM,
a cloud-based network connecting peer insurers, core system data and
expert tools through instant on apps; Guidewire DataHub™ and Guidewire
InfoCenter™ which help insurers address their data management and
business intelligence challenges. Guidewire is headquartered in Foster
City, California, with offices in Beijing, Dublin, Hong Kong, London,
Munich, Paris, Sydney, Tokyo, Toronto, and Warsaw. For more information,
please visit http://www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite,
Guidewire DataHub, Guidewire InfoCenter, Guidewire Live, Guidewire Live
Inside, Before & After, Claim Canvas, ViewPoint, Guidewire
PartnerConnect, Guidewire SolutionConnect, Deliver Insurance Your Way,
and the Guidewire logo are trademarks, service marks, or registered
trademarks of Guidewire Software, Inc. in the United States and/or other
countries.
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1 650-356-4941
Director,
Communications
dstott@guidewire.com
