Warta Deploys Guidewire Solution For Claims Management
TUiR Warta employing Guidewire ClaimCenter® to provide customer-friendly claims system and enhanced customer service
Warta implemented ClaimCenter as a system that would provide better control of claims processes, upgrade claims handling KPIs and at the same time underpin a better service for customers.
“We required a best-in-class technology solution in claims management to
provide our customers with the best quality of service,” explained
ClaimCenter allows Warta to:
- Communicate faster and more frequently with customers about the status of their claims, including SMS messaging and e-mail;
- Ensure better supervision and monitoring of the claims process; avoiding the need to deal with a claim any longer than necessary;
- Integrate effectively with other expert systems, enabling claims handlers to assess damages faster; and
- Provide staff with a modern and efficient browser, facilitating the development of fast-track claims handling process (payment without the inspection of an expert).
“Our new claims system, called Guliwer, helps us to establish better contact with our customers. Now we also have better control of claims. This modern and flexible tool will allow us to surprise customers and competitors with new innovative solutions implemented on this basis,” concluded Stankiewicz.
“We are very pleased with Warta’s successful implementation of
Guidewire ClaimCenter® is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s property/casualty (non-life) insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.
Guidewire builds software products that help Property/Casualty (non-life) insurers replace their legacy core systems and transform their business. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™ provides the core systems used by insurers as operational systems of record. Additional products provide support for data management, business intelligence, anytime/anywhere access and guidance and monitoring. More than 180 Property/Casualty insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com or www.guidewire.pl. Follow us on twitter: @Guidewire_PandC.
Diana Stott, +1-650-356-4941
TUiR Warta S.A.
Marcin Jaworski, +48.519.301.592