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Mercury Insurance Group Deploys Guidewire for Underwriting, Policy Administration, Billing and Claims Management
Guidewire InsuranceSuite™ supports Mercury’s business expansion by accelerating rapid product development and delivery and enhancing customer service capabilities
Mercury selected InsuranceSuite to increase business agility and help the company expand its market footprint, beginning with its homeowner’s line of business in new and existing states. InsuranceSuite will also allow Mercury to further simplify the way in which it does business with agents and customers, including support for flexible payment plan options. Mercury is now in production with InsuranceSuite for its homeowner’s line of business in six states and for commercial auto in five states. Currently there are approximately 4,000 agents and 1,000 in-house users live on InsuranceSuite.
“We believe we will make the most of our investment by implementing a
packaged set of solutions from one vendor,” said
“From additional operational efficiencies to quicker, paperless transactions, we are excited about the opportunities Guidewire InsuranceSuite provides Mercury,” continued Lubitz. “Due to the capabilities InsuranceSuite offers, we now can do business anytime, anywhere.”
InsuranceSuite is enabling Mercury to:
- Expand business to new states and lines of business consistently and efficiently;
- Make product and rate changes quickly to increase responsiveness to the market;
- Increase underwriting and claims accuracy and efficiency through straight-through processing, automated work assignment and task management;
- More easily manage regulatory compliance; and
- Provide high levels of service to customers and agents.
“We congratulate Mercury on its successful implementation of Guidewire
InsuranceSuite,” said
Guidewire InsuranceSuite powers the mission-critical operations of property/casualty insurers competing in today’s market. The suite was designed using a modular approach, enabling insurers to select individual applications -- Guidewire PolicyCenter®, Guidewire BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set, driven by their requirements and priorities. InsuranceSuite provides the flexibility insurers need to deliver insurance the way they want to, by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.
About
About
NOTE: Guidewire,
Source:
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Public
Relations Manager
dstott@guidewire.com
or
Mercury
Insurance Group
Erik Thompson, +1-661-291-6435
ethompson@mercuryinsurance.com