Guidewire ClaimCenter™ to help insurance and financial
services provider enhance operational efficiencies and enrich user
experience
FOSTER CITY, Calif.--(BUSINESS WIRE)--Oct. 10, 2018--
COUNTRY Financial, an Illinois-based insurance and financial services
provider, and Guidewire Software, Inc. (NYSE: GWRE), provider of the
industry platform Property and Casualty (P&C) insurers rely upon, today
announced that COUNTRY Financial has selected Guidewire ClaimCenter™ as
its new claims management solution to replace its homegrown system. The
company will implement the solution by line of business, beginning with
Auto.
“Guidewire’s product maturity, market share and industry-proven track
record of successful implementations were important factors in our
decision-making process,” said Steve Denault, executive vice president,
Enterprise Customer Operations, COUNTRY Financial. “Our customers’
claims experience has always been extremely critical to our value
proposition, resulting in high scores in J.D. Power’s annual claims
satisfaction rankings. ClaimCenter gives us a modern software technology
platform to continue delivering value to our claims organization and
enriching the overall experience for our employees and customers.”
Brad Hildestad, chief information officer of COUNTRY Financial, said,
“With ClaimCenter, we have a solution that does the heavy lifting for
our claims department employees, streamlining and automating
time-consuming manual processes and freeing them to focus on serving our
customers. ClaimCenter gives us the crucial ability to implement
technology changes and access previously unstructured and unusable
claims data to reduce leakage and identify fraud quickly and easily.”
Hildestad added, “We will also be able to take advantage of the
accelerators available in the Guidewire Marketplace™ to work with
InsurTechs currently influencing the claims market that are a part of
the industry-leading Guidewire PartnerConnect™ partner ecosystem.”
“We welcome COUNTRY Financial to the Guidewire customer family,” said
Steve Sherry, Chief Sales Officer, Guidewire Software. “We are humbled
that ClaimCenter will help COUNTRY Financial continue its mission to
protect its customers and help meet their financial security needs.”
About COUNTRY Financial
COUNTRY Financial is a marketing name for COUNTRY Life Insurance Company®,
COUNTRY Mutual Insurance Company® and their respective
subsidiaries, located in Bloomington, Ill. COUNTRY Financial serves
about one million households and businesses throughout the United States
and offers a wide range of insurance and financial products and
services. For more information, please visit www.countryfinancial.com.
About Guidewire Software
Guidewire delivers the industry platform that Property and Casualty
(P&C) insurers rely upon to adapt and succeed in a time of accelerating
change. We provide the software, services, and partner ecosystem to
enable our customers to run, differentiate, and grow their business. We
are privileged to serve more than 350 companies in 32 countries. For
more information, please visit www.guidewire.com
and follow us on twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181010005010/en/
Source: Guidewire Software, Inc.
Guidewire Software, Inc.
Diana Stott, +1-650-356-4941
Director,
Communications
dstott@guidewire.com
or
COUNTRY
Financial
Chris Stroisch, +1-309-821-3372
Public Relations
Supervisor
chris.stroisch@countryfinancial.com