FMG Selects Guidewire System for Claims Management
Guidewire ClaimCenter® and Claim Portal for Vendors to enhance operational efficiencies and customer service capabilities
ClaimCenter will replace FMG’s in-house claims management system, giving it new capabilities to help it more efficiently and effectively deliver on the service commitments to its clients while improving employee satisfaction.
“We selected ClaimCenter for a number of reasons,” said
The new Guidewire products will enable FMG to:
- Leverage industry claims management best practices;
- Implement a modern platform to improve the overall claims experience for policyholders; and
- Obtain better visibility into claims handling operations.
“We enjoy our relationship with FMG and look forward to our continued
work together as FMG transforms its claims operations,” said
Guidewire ClaimCenter is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s Property/Casualty insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third party applications.
Formed by farmers for farmers over a century ago, today FMG is New
Zealand’s leading rural insurer. Unlike most insurance companies in
Guidewire builds software products that help Property/Casualty insurers replace their legacy core systems and transform their business. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™ provides the core systems used by insurers as operational systems of record. Additional products provide support for data management, business intelligence, anytime/anywhere access and guidance and monitoring. More than 180 Property/Casualty insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.